Mobile Medical Alert Device
GPS Emergency Protection

Our Service is customized to suit each individual’s needs. For our subscribers who are homebound or never go out by themselves, the in-home unit is recommended. We have the traditional landline unit that connects to the main phone jack in the home. That service works with VOIP, DSL, and various Cable modems. We also have a Cellular In-Home Unit, for those Subscribers that no longer have a landline.

For those Subscribers who drive and are out and about frequently by themselves, we offer Mobile Help Devices that provide protection wherever they are in the United States, whether they are inside or outside of their home.

In-Home Unit (Landline and Cellular In-Home)—The subscriber wears a small, lightweight waterproof button that can be worn on the neck or wrist, which protects them anywhere inside an average-size home/apartment, front and back yards, and hallways. The medical alert button can be worn in the bath, shower, and pool. When the button is pressed, we attempt two-way communication through the base unit. If the Subscriber is unable to communicate, we will dispatch 911 immediately or call a neighbor, friend, or family member who lives close by to check on the Subscriber. We stay on the line until help arrives.

Mobile Help Devices-We offer a few options:
With a press of the EReponder 911 that is not monitored, the Subscriber is connected immediately to the local 911 Operator. The Subscriber would communicate their location and assistance is on the way!

We also provide monitored Mobile Devices, where the Subscriber’s location is tracked with or without communication using GPS and/or UTDOA.

Communication is not necessary. Thousands of our Subscribers are hearing impaired. We can set up the response procedure when we get the signal to dispatch 911 immediately or contact a neighbor, friend or family member to check on the Subscriber . With the Mobile devices, communication is not necessary because of the tracking capabilities.

Yes. The traditional in-home unit provides coverage inside the home and the property outdoors and the Mobile Help Devices provide protection anywhere.

We offer Fall-Detector devices for our Subscribers who have seizure issues, fainting spells, or are unable to press the button during an emergency.

A MedGuard Alert specialist at our Care Center will talk with you through the console. If assistance is needed, we will call your local EMS or EMT responders to help. We will even stay on the line with you until help arrives.

The lockbox option is the best way for the paramedics to gain entry to the home or apartment. The lockbox is a small, steel box that holds the key. A four-digit code of the Subscriber’s choice is programmed into the lockbox, so that if the paramedics are dispatched, the Monitoring Center Operator provides the lockbox code, and the paramedics enter the home quickly and safely. This method prevents causing damage to the door, locks, or windows. We offer the lockbox as a one-time purchase or monthly rental for a minimal fee or a hidden-key location is also an option.

If the Subscriber accidentally sets of the medical alarm, that’s ok. The Subscriber will just inform the Operator when they respond that the signal should be disregarded.

Absolutely! We are a National company and service is available anywhere in the United States. Some Mobile units might not work in certain locations.

Any of our units can be connected and tested within a few moments. We send simple, step-by-step instructions. In addition, we are always happy to assist the Subscriber in connecting and testing the unit by calling 1-800-716-1433 to speak with a friendly, knowledgeable Customer Service Representative. In addition, information can be found on the medguardalert.com Website.

No. We include any components necessary for quick and easy installation and a phone jack is not required for our Cellular Devices.

The response time is less than 60 seconds; the average response time is 25-30 seconds.

The Subscriber should call 1-800-716-1433 to answer any questions, troubleshoot, and resolve the issue with a Representative. If, we are unable to resolve a problem, we will send a replacement unit right away.

The pendant is roughly 3" tall X 3" wide.